We ship on Mondays and Thursdays at 1.00 p.m. If you order on these days before 1.00 p.m. your order will be sent on that same day. Do you, for example, order on Tuesday, your order will be sent out on Thursday.
Shipping costs to an address in the Netherlands for items that fit through the mailbox are € 3,50. Shipping costs for packages inside the Netherlands are € 5,60. The costs for packages to Belgium and Germany are € 7,95 per shipment. For all other countries we recommend calculating your shipping costs yourself at the checkout!
To addresses within the Netherlands we ship for free on orders of at least € 25,-
To addresses in Belgium and Germany we ship for free on orders of at least € 35,-
To all other countries we ship for free on orders of at least € 75,-
Returning is possible with all unused products within 14 days of receiving your products. The returning costs are paid for by the buyer of the product. When we have received the return shipment, we'll send an email to confirm that we've received the package. This will be within seven days. Within fourteen days you'll receive your refund.